AMS Support Overview

B4 Consulting’s Application Management Services (AMS) deliver cost-effective and customer-responsive global support for SAP® Business One. The offerings ensure ongoing and optimal performance of your SAP Business One solution.

As a certified SAP partner and authorized reseller of SAP Business One, B4 Consulting is the go-to for global SAP Business One rollouts – for both single instance and branch/subsidiary deployments. This high level of expertise combined with advanced call center technologies enables AMS to deliver unparalleled SAP Business One service and support. AMS customer service teams are available on-site or remotely to help customers get 100% value from SAP Business One.

Services Include:

• Post-implementation Application Support
• Application Optimization
• Ongoing Improvement of SAP Solutions
• Global Follow-the-Sun Support: Monday – Friday; 8:00am – 6:00pm CET
• On-call Support
• 24x7 Live Remote Support
• Daily, Weekly & Monthly Updates; Newsletters; Reporting
• Skype-enabled Call Center
• Multi-language Support: English, Chinese, German, Japanese
• AMS Customer Portal

To learn more about how AMS can help you optimize SAP Business One, email: globalsupport@b4-consulting.com.