"B4 adapts to customer needs - so we have a true partnership for success with the B4 team."
— Jason Miceli, CFO, CSDNET
Application Management Services
Optimize Your SAP Midmarket Solutions
B4 Consulting Application Management Services (AMS) deliver cost-effective and customer-responsive global support for the SAP portfolio of midmarket solutions. The offerings ensure optimal performance of your SAP software.
Authorized to resell and support all SAP midmarket solutions, B4 Consulting is also the go-to for global rollouts – for both single instance and branch/subsidiary deployments. This high level of expertise combined with advanced call center technologies enables AMS to deliver unparalleled SAP service and support. AMS customer service teams are available on-site or remotely to help customers get 100% value from SAP solutions.
Services Include:
- Post-implementation Application Support
- Application Optimization
- Ongoing Improvement of SAP Solutions
- Global Follow-the-Sun Support: Monday – Friday; 8:00am – 6:00pm CET
- On-call Support
- 24x7 Live Remote Support
- Daily, Weekly & Monthly Updates; Newsletters; Reporting
- Skype-enabled Call Center
- Multi-language Support: English, Chinese, German, Japanese
- AMS Customer Portal
