SAP for Heavy Equipment Dealers
B4 Consulting - Your Go-To Partner
Today, Heavy Equipment Dealers face challenges. Legacy systems can no longer be maintained or supported. Lack of integrated business processes creates costly inefficiencies. The ability to react quickly to market opportunities relies in part on an effective and collaborative partner network. Mobile technologies demand a faster time to market. To overcome these and other challenges, Heavy Equipment Dealers require a fully integrated business management solution that can be easily deployed across a partner network. SAP and B4 Consulting deliver this solution in SAP for Heavy Equipment Dealers.
Delivered on-premise, on-demand or on-device by B4 Consulting, SAP for Heavy Equipment Dealers is a 100% preconfigured SAP Business All-in-One solution. To accelerate the solution’s time to value, B4 Consulting uses SAP Best Practices, rooted in real-world experience with hundreds of dealers around the world. This approach is further enhanced by a consulting team of domain experts whose experience spans the manufacture of heavy equipment, heavy equipment deployment by construction companies, and work with Heavy Equipment Dealers. Additionally, our consultants have backgrounds in SAP’s Equipment Tools Management functionality and have contributed to the development of SAP for Heavy Equipment Dealers. B4 Consulting also capitalizes on SAP’s vast partner ecosystem for solutions that enrich best practices for the Heavy Equipment Dealers industry.
The SAP solution for Heavy Equipment Dealers can be implemented in a manner that best suits you from single, full-scope to a phased approach. The solution features functionality for:
- Equipment Solution Selling
- Rental & Rent-to-Buy
- Trade-In & Financing
- Fleet Outsourcing
- New & Used Equipment
- Service & Spare Parts
- Construction Sites
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- Dealer Business
- Financials & Accounting
- Procurement & Sourcing
- Project Management
- Risk & Compliance
- Human Capital Management
- Quality Management
- Corporate Sustainability
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- Equipment & Service Operations
- Field Service, Spare Parts
- Warrant & Compliance
- Operated Equipment
- Customer Interaction
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- Equipment Lifecycle Management
- Configuration Management
- Fleet Management
- Profitability Management
- Replacement Opportunities
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SAP for Heavy Equipment Dealers supports:
- Equipment sales management to configure, quote, order, and sell new and used vehicles and equipment; search, locate, and reserve specific units in inventory; monitor entire vehicle/equipment life cycle.
- Service management schedules and records onsite and field maintenance activities for vehicles and equipment – gives you a 360-degree view of customers and their vehicles and equipment
- Service parts management integrates forecasting, inventory management, purchasing, warehouse management, and sales management. Check parts availability across multiple stocking locations for customer sales as well as service requirements.
- Warranty management enables you to automate claims payments, validate claims against contracts, execute payments, and recover warranty expenses from manufacturers and importers
- Brand and customer management manages leads and sales campaigns, customer loyalty programs, and customer relationships
- Manufacturer interfaces provide seamless integration with multiple manufacturers for purchasing equipment and parts, sharing service information, managing warranty claims, and providing required financial information
- Dealership foundation and support controls corporate functions, including finance, fixed asset management, procurement, warehouse management, and human resources; enables compliance with customer, industrial, and governmental requirements.
- Management support delivers KPIs with reports, dashboards, and other analytics to quickly take advantage of opportunities and correct problems in customer service and cost control
- Improved efficiency to maximize revenue opportunity, manage and control costs, improve quality, and accelerate time to delivery
- Reduced risk with real-time information about projects, processes, operational performance, and markets gives you early warning of shifts in demand, customer requirements, and economic conditions
- Increased visibility and control with advanced analytics that underscore where you're incurring product and production costs, enabling you to increase efficiencies across all assets.
- Faster time to market by enhancing communication, improving collaboration, and maintaining consistent data across all processes
- Expanded reach across the entire value chain, communicating through enterprise portals and enabling global collaboration among employees, partners, and customers
- Higher sales by responding to market needs, identifying new business opportunities, and exploring new ways to grow market share, revenues, and profits
- Improved supply chain management with locate-to-order, make-to-order, and make-to-stock processes enabling you to respond to customer needs
- Enhanced aftermarket service improves customer service, and provides superior support to maximize revenues in the high-margin aftermarket business
- Lower total cost of ownership with best-of-breed functionality, eliminating the need for the costly interfaces required by point solutions
- Seamless integration with key areas including supply chain management, customer relationship management, product life-cycle management, enterprise resource planning, and business intelligence
- Single platform for a central and integrated foundation, eliminating the maintenance of disparate databases
