Field Services

Give the field the information they need

Boost productivity and customer satisfaction by giving field engineers quick access to the right resources and information – at the point of service.

B4 Consulting resells and implements solutions that create quantifiable field efficiencies that ultimately improve your profit margins.

MobileLogix

The B4 Consulting partnership with MobileLogix, a world leader in Mobile Workforce Management software, enables us to provide our customers with a truly awesome mobile solution for field service. Integrating with the B4 Consulting solution portfolio, MobileLogix can effectively maximize field service profits in a single app with capabilities for:

  • Scheduling
  • Time Collection
  • Dispatch Online/Offline
  • GPS Mapping
  • CRM Upselling
  • Accounting Integration
  • Customer Brand App
  • Customer Portal
  • Equipment/Vehicle Maintenance
  • Equipment Forecasting
SAP Inventory Manager

You can extend your inventory management system into the field to increase asset life and with the SAP Inventory Manager mobile app. With capabilities for precise tracking and paperless management of inventory you can increase productivity, lower costs, optimize your supply chain, and improve customer service. Avoid costly downtime with the ability to:

  • Quickly perform physical and cycle counts with improved accuracy
  • Check availability of martials while on the job
  • Accept and distribute incoming materials by PO
  • Electronically pre-pick materials and issue, return or transfer goods

Accelerate receipt and back-order reporting to-and-from shipping/receiving

SAP Work Manager

SAP Work Manger enables field workers to access service-relevant information anytime, anywhere – from the mobile device of their choice. With SAP Work Manager, you can:

  • Make it easy for field engineers to perform essential tasks on the go
  • Increase productivity with real-time mobile access to information
  • Resolve issues early and meet service level agreements – for greater customer satisfaction
  • Capture high-quality data with real-time data collection at the customer site
  • Lower your costs by better utilizing field service engineers
  • Increase the return on your investment in SAP CRM with frequent mobile use